Managing wounds, CDM, a nurse clinic and common medicines - immerse yourself in some highly relevant and practical training in bread and butter areas of your daily practice

Don't forget to let us know which practical workshops you want to attend on Thursday when you register for the Conference - places capped!


Nurse leader and wounds expert Jan Rice will delve into:

  • Why does an acute wound become chronic?
  • A new patient with a wound-what questions to ask?
  • What are the chronic wounds seen in general practice?
  • What are the general pathways for managing these common wounds?
  • Dressing classifications
  • Understanding venous versus arterial leg ulcers
  • What types of compression are available and what is commonly used?
  • What does compression achieve
  • 30 minutes for discussing your problem wounds

Jan trained at The Alfred hospital and progressed through various training programs to eventually study Plastic Surgery Nursing. This led her into wound management in a formal sense in 1993 when she joined Wound Foundation of Australia. Since then Jan has been training in wound management for Monash University, La Trobe University and Training Beyond 2000. She has authored many short papers on wound management and co-authored book chapters and a training manual in plastic surgical nursing. Jan has worked on many advisory boards and been a member of many committees focused on wound care. She holds a Masters in Wound Care, and now runs her own consultancy business- Jan Rice WoundCareServices Pty Ltd- which sees her consulting in aged care, acute private surgical hospitals and private homes. Since 2006 Jan has also run a wound clinic at Ashwood Medical Group in Ashburton, Melbourne. Over 30 years of specific wound training, Jan has been an invited speaker at many State, National and International conferences and wound meetings.

Nurses are key drivers of chronic disease management in primary health care. With an ever-increasing trend in chronic disease co-morbidities in our general population it is fundamental that primary care nurses lead the assessment and co-ordination of people living with chronic conditions. Further, a person-centred care approach is paramount to ensuring that all interactions with the community are meaningful for them.
This session will be interactive and engaging and will aim to leave participants with enhanced knowledge skill and competence in participating in chronic disease management, assessment and prevention of chronic conditions.

  • Gain an awareness of the impact of chronic disease on the individual, the practice and the community
  • Develop skill and understanding with key strategies in primary care to enhance person-centred care with a focus on engaging the person in self-management strategies to improve health within the current MBS framework
  • Explore the benefits of team based care with a whole of practice approach to improving health outcomes for those we provide care for in our community

This half day workshop is targetted at more experienced nurses and nurse practitioners. The session will delve into common medicines that nurses are to be across in the primary health care space.

The workshop will cover:

  • Common medicines – statins, proton pump inhibitors (PPIs) and antihypertensive medicines
  • Medication problems in older people – polypharmacy and deprescribing
  • Common complementary medicines – vitamins, minerals and more  
  • The top ten most frequently prescribed medicine – and controversies (lipids, antihypertensives, PPIs)

Running the show will be leading pharmacist and peer educator Dr Jenny Gowan.

Dr Jenny Gowan is a practicing pharmacist and a Teaching Associate at Monash University. She is a current member of the PSA Branch committee, Editorial Board Member of AUS-DI, SHPA ‘Don’t Rush to Crush’, Guidelines Committee for the Australian Asthma Handbook,  and the Thunderstorm Asthma Expert panel, and RACGP Silver book for Aged Care . 

Jenny is an accredited consultant pharmacist, and conducts her own company focussing on medication reviews in the home and Aged Care Facilities as well as Quality Use of Medicine consultancy.  She works regularly in community pharmacy plus sessions in a GP clinic at a Community Health Centre. Jenny has published over 350 educational articles and presents hundreds of talks annually.   

In 2010 Jenny received the Sanofi-Aventis award by the University of Sydney,  in 2013, PSA Australian Pharmacist of the Year and  2016 Jenny was the AACP-MIMs Consultant Pharmacist of the Year.

This event has been tailored exclusively to PHN staff working in a nurse or practice support role, and is invite only.

We are excited to announce that opening the workshop will be businesswoman, author and coach Lindsay Tighe, with a session on Asking Better Questions. This will guide you through how to increase engagement with practices, by utilising the ‘Better Questions’ philosophy, and assist you in facilitating empowered interactions in your daily role.

Taking charge for the remainder of the day is Amireh Ghorob Tolhurst, MPH – founder of UpCycle Health, experienced author and presenter, and co-developer of the 10 Building Blocks of High-Performing Primary Care.

The Building Blocks will be front and centre for the day, and you will be taken through activities that you can return to your workplace and implement. Amireh is currently working as a General Practice Transformation Consultant at WAPHA, and is eager to share what she’s learnt in the PHN space.

Further, during this session will be the chance to share with each other the initiatives, strategies and projects being rolled out in your PHN, to support and advance the role of nurses in primary health care. If you’ve submitted an abstract, or otherwise been in touch, keep an eye on your inbox because we will be following up soon. 

Download the agenda here! And stay tuned for updates.

Team effectiveness skills training with expert facilitators Andrea Jones and Justine McSweeney.

Andrea Jones is passionate about effective communication and the creation of a collaborative space for the wisdom of individuals and groups to be shared.

Her work draws upon over 25 years’ experience working with groups in the TAFE sector, adult community education and corporate organisations. She has held senior positions managing training delivery, pre-employment programs, traineeships, and industry partnership programs.

As a facilitator, Andrea focuses on assisting groups and individuals to effectively work together, to have courageous conversations, to deal with conflict and to work through processes to help create authentic, resilient and successful organisations.

Justine’s background and experience are varied and broad, with people-work and community development being a consistent thread.

From her earliest teaching days, through her roles in many community-focused programs to her long-time work at the ABC, Justine helps people and teams to aim for their best. She believes in building on the strengths you already have, achieving the best outcomes when your group works well.

For the ABC Justine led the establishment and flourishing of the ABC’s regional youth program Heywire, bringing the life experience and stories of regional young people to the notice and care of a national audience. Her other major roles included managing training for Radio and Regional staff nationally and leadership development more broadly.  All of these involved working with people to develop a shared desire to make things happen.

Whether as a manager, project leader or facilitator, Justine offers leadership in supporting people to grow, at work or in community involvements, with greater effectiveness and personal enjoyment as key features.

Justine is a graduate and fan of both the Advanced Diploma of Group Facilitation and the Diploma of Leadership and Management offered by the Groupwork Institute, having seen the practical and positive impact of our programs in action in a wide variety of settings.

Limited spots available!

This 3 hour interactive workshop, will focus your understanding on the fundamental building blocks for a nurse clinic.

Bring your wealth of knowledge and be prepared to share.

Key objective:

  • Increase knowledge, skills and confidence in applying the Nurse Clinic building blocks

Learning objectives:

  • Gain an understanding of the eight Nurse Clinic building blocks
  • Understand the importance of the “team” in developing a nurse clinic

Limited spots - book without delay!

Linda Govan and Lesley Pugh will deliver this workshop.

Linda has had a broad career as a nurse, with a range of clinical roles and more recently, a focus on project management in the primary health care setting. Linda has qualifications in nursing, health administration and public health and has a developing interest in evaluation. Having worked on the Enhanced Nurse Clinic project from 2015-2018, Linda brings the learnings from this project into the first round of the Nursing in Primary Healthcare’s Building Nurse Capacity project. Linda is excited to have the opportunity to work with the next round of 18 clinics over the next 18 months.

Lesley Pugh, APNA Project Officer, completed a Bachelor Degree in Nursing and is currently keen to get back to her Masters in Nursing (Nurse Practitioner in GP). After raising four children, Lesley commenced General Practice work in 2001 in South Australia, relocating to Melbourne where she worked as a practice nurse, constantly studying and broadening her scope of practice. Lesley’s roles have included Practice Nurse Consultant for a Medicare Local and Telehealth Support Officer at APNA for the Nursing and Midwifery Consortia Telehealth Project. Lesley returned to General Practice with the role growing to include educating, motivating, mentoring and being an advocate for nurses in the primary health care setting. Lesley has recently returned to APNA as a support officer for the Building Nurse Capacity project.

This session may touch on 

  • the basic anatomy and physiology of the ear
  • signs and symptoms of cerumen accumulation or impaction, and treatment options 
  • indications, contradictions, and precautions ear irrigation
  • potential side effects and complications relating to ear irrigation
  • circumstances which require follow up care

More details to come…

A practical and informative session on a major part of nurses’ everyday workload – managing diabetes.
Fine tune your knowledge on:

  • The golden rules to diabetes treatment, including annual cycle of care, blood glucose monitoring and targets
  • Diabetes technologies: what the practice nurse needs to know
  • Insulin initiation and titration and when to refer on
  • The Foot: recommendations, assessment, recognising and escalating foot treatment

Over one million Australians are at high risk of cardiovascular disease (CVD) and don’t know it! Despite this alarming statistic, CVD remaining a national health priority, and it is mostly preventable, health professional uptake of routine CVD risk assessment and management remains poor.
The workshop will highlight the compelling argument for initiating routine CVD risk assessment and management in the primary health care setting for the eligible population.  In the interactive workshop, delegates will learn about:

  • national evidence-based research findings
  • why it is important to use an absolute CVD risk approach to assess risk
  • how to use tools to help calculate and communicate CVD risk
  • how to employ motivational interviewing to address CVD with patients
  • why CVD prevention is particularly important in Aboriginal and Torres Strait Islander peoples

Delivered by the Heart Foundation in conjunction with The Australian National University who are currently undertaking a project looking at CVD Absolute Risk and Health Assessment in Aboriginal and Torres Strait Islander patients

Dr Natasha Schranz is the Research Translation Manager with the Heart Foundation and works across the various pillars within Heart Health (i.e., prevention, support and care and research) at the local level in SA. In this role she provides guidance and expertise with regards to stakeholder engagement, management processes, best evidence practice and evaluation frameworks and methods. She also works closely with the SA cardiovascular health research community as a partner, collaborator and facilitator as well as promoting and translating the research of Heart Foundation funded researchers.

In her past role at the University of South Australia as co-founder and Co-Chair of Active Healthy Kids Australia (AHKA), a national collaboration of physical activity researchers, she led the production of Australia’s first national Report Card on Physical Activity for Children and Young People. Dr Schranz led the development and launch of subsequent Report Cards in 2015, 2016 and 2018, established and Chaired the inaugural Event Movement to Move: Global Insights to Get Our Kids Moving, while also building partnerships and networks with vested stakeholder, industry and end-user groups. AHKA is now considered one of the go-to entity’s in Australia with regards to the surveillance of and advocacy for children’s physical activity and health.

Natalie Raffoul is the national Cardiovascular Risk Reduction Manager at the Heart Foundation with a background in clinical pharmacy having previously worked at major referral hospitals in Sydney. She previously led Cardiovascular and Diabetes General Practitioner education programs at NPS MedicineWise and has a strong interest in the quality use of medicines in Australia. Her qualifications include a Bachelor of Pharmacy (Hons) from the University of Sydney as well as postgraduate studies in the area of Pharmaceutical Medicine and Public Health Management from UNSW. Natalie is also a clinical facilitator for the Pharmaceutical Society of Australia and a tutor for the NAPE Intern Pharmacists training program. She has implemented many quality improvement projects within a hospital setting across the areas of cardiology, mental health, medication reconciliation and medication safety. She also continues to share her expertise through positions held on the Society of Hospital Pharmacists of Australia Cardiology leadership committee and the Pharmaceutical Society of Australia’s Industry Leadership Group.

Jason Agostino is a GP and an epidemiologist who has worked mainly in the field of Aboriginal and Torres Strait Islander health.  Since graduating from medicine he has worked in rural Australia with a focus on child health and does clinical work at Gurriny Yealamucka, an Aboriginal community controlled health service in the community of Yarrabah in far north Queensland. He is a lecturer at the Australian National University where his research focuses on improving prevention of cardiovascular disease among Aboriginal and Torres Strait Islander peoples.

Lindsay Tighe

All delegates are invited to join staff from Primary Health Networks as Lindsay Tighe guides us through Asking Better Questions...

Communication typically consists of too much telling and not enough asking, which undoubtedly is one of the biggest inhibitors of people taking responsibility for their own health and wellbeing. Professional practices that do not utilise asking Better Questions will not facilitate empowered interactions, resulting in others being less engaged and motivated and more dependent upon services.
By enabling Health Professionals to become more conscious of their communication the Better Questions philosophy enables practitioners to recognise when and how to ask (the right) questions as opposed to advice giving or telling. These simple yet highly effective communication strategies facilitate people to tap into their potential and resourcefulness, leading to them being more motivated, responsible and feeling more valued, engaged, and respected and ultimately be healthier people!



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