Building blocks

Explaining the essential elements of a nurse clinic

The building blocks are here to help ensure that you’ve considered the most important aspects of creating a nurse clinic. Each building block contains the core components you need to establish a nurse clinic.

They can be arranged in any order; there is no one-size-fits-all approach that will work for clinics, and no particular clinic model will be better than another. Rather, success will depend on developing a model that suits the local context, accounting for factors such as community need, nursing availability and expertise and organisational capacity.

A clear plan

Identify clinic opportunities, community need, and your goals, then create your business case.

 Start planning


Understand how to get your clinic funded, budget concepts and sources of finance.  

 Get funded

Location and facilities

Creating the space that serves the clinical needs of your patients. 

 Create the space

Staffing and HR

From role clarity and employment policies to teamwork and stakeholder management.

 Build the team

Best practice

Set up your nurse clinic with an evidence-based approach to clinical care and quality.

 Define the approach

Patient engagement

Design effective patient pathways.

 Start designing your patient flow

Systems and processes

Implement systems to manage appointments, billing, reminders, registers and more.

 Set up systems

Evaluation and improvement

Our step-by-step guide to evaluating your clinic and planning for improvement.

 Start evaluating


Also in this section


Find out about funding options for nurse clinics, including the MBS and non-government sources of funds.

Staffing and HR

Having a strong and effective team ready to take on the challenges of implementing a new model of nurse-led care is an essential part of a nurse clinic. While supporting and sustaining the team can be challenging there are a few things that can help to minimise potential issues.

Supporting systems and processes

With the right systems and software, nurse-led clinics can operate smoothly, leaving your team with more time to care for patients.



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